LEGAL
PRIVACY POLICY
Last updated: 26th August 2026
Ward Group Investments Limited (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit www.wardgroupinvestments.co.uk, contact us or use our services.
1. WHO WE ARE
Ward Group Investments is responsible for the personal information collected through this website.
Ward Group Investments · Suite 18 Durham Workspace · Abbey Road · Durham · DH1 5JZ · 0191 375 3961 · hello@wardgroupinvestments.co.uk
2. INFORMATION WE COLLECT
Depending on how you use our website, we may collect your name and contact details, including your email address and telephone number; information provided in an enquiry or contact form; correspondence between you and us; technical information such as your IP address, browser type and device information; and information about how you use our website where collected through cookies or analytics tools.
We only collect personal information that is reasonably necessary for the operation of our website and provision of our services.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to respond to enquiries and communicate with you; provide our products or services; manage our relationship with customers and potential customers; operate, maintain and improve our website; maintain appropriate business and administrative records; comply with legal and regulatory obligations; and send marketing communications where you have consented or where we otherwise have a lawful basis to do so.
4. OUR LAWFUL BASES
Under UK data protection law, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may process your information because it is necessary to perform a contract with you or take steps at your request before entering into a contract; it is necessary for our legitimate interests, provided those interests do not override your rights; you have given us your consent; or we need to comply with a legal obligation. Where we rely on consent, you may withdraw your consent at any time.
5. COOKIES
Our website may use cookies and similar technologies to operate the website, remember preferences and understand how visitors use the site. Where required by law, non-essential cookies will only be used after you have provided your consent. For further information, please see our Cookie Policy.
6. SHARING YOUR INFORMATION
We do not sell your personal information. We may share information with trusted third parties where reasonably necessary to operate our business or provide our services. These may include website hosting providers, IT providers, professional advisers, payment providers and other service providers acting on our behalf. We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
7. INTERNATIONAL TRANSFERS
Some of our service providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps to ensure that it receives an adequate level of protection in accordance with applicable UK data protection law.
8. HOW LONG WE KEEP YOUR INFORMATION
We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. Retention periods may vary depending on the type of information and the reason it was collected.
9. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. YOUR RIGHTS
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to request access to your personal information; request correction of inaccurate or incomplete information; request deletion of your personal information; request restriction of processing; object to certain processing; request the transfer of your information in certain circumstances; and withdraw consent where we rely on consent.
To exercise any of these rights, please contact us using the details above. You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you have concerns about how your personal information has been handled.
11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we recommend reviewing their privacy policies before providing personal information.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the “Last updated” date will be amended accordingly.
13. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Ward Group Investments · Suite 18 Durham Workspace · Abbey Road · Durham · DH1 5JZ